Saturday, July 23, 2011

I feel like...

This semester break is too long, when is the uni gonna reopens again?
I hate waking up every morning trapping in heavy traffic jam and be a typical OL.
It's a bless for me getting a 2 days holiday rest at home and do nothing. I hate my schedule, I get a lot of night shifts for the next month!!!

At the moment, I feel like travelling, I want to travel around, maybe not around the world for now but at least I wanna travel around Malaysia and maybe neighboring countries.I feel like eating nice foods, I'm craving for Sushi, Steamboats, and all the nice foods. I love when my stomach is full. I feel like changing all my clothes in my wardrobe, dress up nicely when I want myself to be pretty. I feel like owning a few pairs of high heels, so that I feel like I'm a girl, I'm just too short.

I feel like travelling with my boy, Cameron Highland would be nice enough. I feel like dining with my boy, having lok lok at the roadside is awesome. I feel like dress up nicely and hang out with my boy, I want to have a high heels, he is still taller I guess...When was the last time we met?

Thursday, July 14, 2011

Working Life As An Customer Service Executive


"Good Morning Mun Yee speaking, how may I assist you?(with a great smile)"
"Oh...You would like to change your package / reconnect back your Astro service/ check your bill??Okay, no problem I can definitely assist you with this,now can you read me your Astro account number please?"

Guess what,I'm working as a customer service executive in Astro. I need to repeat this sentence hundred times th minute I put on my headset everyday now~
At first I thought this would be a simple job for me as I don't need to do anything, just answering calls and speaking to the customers, but I found out that this job is quite stressful for me...
I learnt how to handle the complicated system, learnt how speed up my typing speed and learn how to type while speaking to the customer, we must be extra careful so as to provide accurate
and definite answers to the customer who calls in in a very short time just to save their credits and of course our times. (you know, some of the customers really fussy ;-S)It is very normal to get scolded everyday actually...zZZ try to imagine I have to speak with 40-100 customers per day non-stop...

I work according to the shifts, it can be at early at 8am and at late until 12am sometimes and I'm the only Chinese in my batch! Most of them are Indians but guess what, we are so close and can really have fun together, glad to have such a batch of nice colleagues=)

Why am I feeling tired everyday when I'm just sitting inside the office??Well I travel 2 hours from my house to the office everyday, back and forth would be 4 hours. Sometimes I even need to change from STAR line LRT to PUTRA LRT to work. With this I can easily fall asleep everyday with no lullaby...
One thing to be happy about is that they actually pay us quite well;-) Actually there were some issues happened concerning about our salaries but since we have already signed the contract, we have to accept the fact that we are earning 5k++ for 3 months only...

This is indeed a superb experience to me, but I swear, this is my first and the last time working in a customer service center, don't wanna get scolded everyday...=P

My sister :Nevia

Me and Prada
Kannen, the tallest guy in my batch!
Girls' group photo with our dear trainer, Mirss Sarah, she is awesome!!

Tuesday, July 12, 2011

Blog "Warming"

I thought of opening a new blog but I didn't want to design everything again,It's kinda troublesome to get back all the links and blog lists...
And so I deleted the entire posts in my "Previous blog", and I shall term this as the first post in my "New blog" =)
With the same purpose I had for my "previous blog", I would like to share my happiness and sadness here,to leave some memories for tomorrow.

"Yesterday is History, Tomorrow is Mystery, Today is a gift,That's why It's called the Present"